Privacy Policy

Last Updated: December 16, 2025

Commitment to Protecting Your Information

At Coral Gables Concrete Contractors, your privacy matters just as much to us as providing dependable, high-quality concrete services. This Privacy Policy outlines how we gather, use, and safeguard your personal information when you visit coralgablesconcretecontractors.com or work with our team in Coral Gables and the greater Miami-Dade area.

Information We Collect

Information You Voluntarily Provide

When you reach out to us for service estimates or project discussions, we may collect:

• Contact Information: Your name, phone number, email, and project address

• Project Details: Type of service (driveways, patios, pool decks, decorative concrete, epoxy flooring, resurfacing, repairs), project size, budget range, timeline

• Communications: Messages sent through website forms, phone calls to (305) 894-3278, or email conversations

• Customer Feedback: Ratings, reviews, testimonials, or comments

Information Gathered Automatically

When you browse our website, certain data is captured automatically:

• Technical Information: Device type, browser version, operating system, IP address

• Website Usage: Pages viewed, time on site, buttons clicked, navigation patterns

• General Location: Based on IP address

• Cookies: Files that assist with functionality and traffic analytics

How We Use Your Information

To Deliver Concrete Services

• Provide accurate estimates

• Coordinate site visits, material selection, installation scheduling

• Assist with permit applications in Coral Gables and Miami-Dade

• Source climate-appropriate materials

• Keep you updated throughout your project

To Communicate With You

• Respond to questions and service requests

• Send appointment reminders and project updates

• Provide care instructions and maintenance tips

• Follow up after project completion

To Improve Our Operations

• Enhance website performance

• Measure customer satisfaction

• Analyze service trends

To Meet Legal or Regulatory Obligations

• Maintain records for Florida contractor licensing

• Comply with municipal codes and insurance requirements

• Resolve disputes and maintain documentation

How We Share Your Information

We do not sell your information. We share it only when necessary for services or legal compliance.

Service Partners

• Qualified Subcontractors: For specialized tasks

• Material Providers: To deliver concrete and materials

• Permit Specialists: For processing municipal permits

Professional Support

• Insurance Providers: For liability and worker coverage

• Legal, Accounting, Compliance Experts: For business operations

Legal or Regulatory Requests

• Government Agencies: When required

• Local Building Departments: For inspections, permits, and code compliance

Your Privacy Options and Rights

You may request:

• Access: Review personal data we hold

• Corrections: Update your information

• Opt-Out: Unsubscribe from marketing messages

• Deletion: Request data removal (subject to legal or warranty limits)

• Cookie Controls: Adjust or disable cookies via your browser

Children's Privacy

We do not intentionally collect personal information from individuals under 18. If a minor has submitted data, contact us to have it removed promptly.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Review their policies before sharing information.

Data Retention

We retain information only as long as needed:

• Active Projects: For the duration of the project and warranty

• Post-Completion: Up to 7 years for tax, legal, and warranty requirements

• Marketing: Until you withdraw consent

After retention expires, data is securely destroyed.

Changes to This Policy

We may update this Privacy Policy as business or legal requirements change. When updates occur:

• The “Last Updated” date will be modified

• A notice will be posted on our website

• Active customers will be notified of significant changes

Continued use of our site or services signifies acceptance of any updates.

Florida-Specific Privacy Rights

Florida residents may:

• Request a summary of information collected

• Request corrections to inaccurate data

• File complaints with the Florida Attorney General

We comply with all relevant Florida regulations.

Contact Information

Coral Gables Concrete Contractors
Phone: (305) 894-3278

Hours:

• Monday–Friday: 7:00 AM – 5:00 PM

• Saturday: 8:00 AM – 4:00 PM

Email: info@coralgablesconcretecontractors.com
Website: coralgablesconcretecontractors.com

Service Areas: Coral Gables and nearby Miami-Dade communities including Riviera, Granada, Country Club Section, Gables Estates, CocoPlum, Coconut Grove, and South Miami.

When emailing about privacy matters, include “Privacy Request” in the subject line.